It’s easy to overlook the potential of what a business’ staff members can contribute to the business aside from their immediate duties. But the reality is that a business and the way it is conducted can be improved many times over if employees are given a chance to voice their suggestions.
It may be a little hard for many to understand why this may be so but the simple fact of the matter is that the majority of the employees of a business may be the first point of contact with customers.
This means they understand and know better what their clients may be looking for, what they are like, what they appreciate in that company’s profile and what they think can be done to make things better and get more value out of the company’s products or services.
Any business that doesn’t make the most of what employees can contribute in the way of very useful knowledge in this way is extremely remiss and may lose out on profits very easily. However the situation can be rectified at once using a simple method and that is a staff suggestion scheme.
As the name suggests, a staff suggestion scheme is a way in which all employees are invited and encouraged to air their views and offer ideas related to making the business better, improving it and removing things that be a deterrent to gaining new customers and more profits. One of the most popular methods of getting a staff suggestion scheme underway is by using the time honored practice of the suggestion box.
This is a straightforward method in which literally a box is placed somewhere in the work place and employees are asked to write down their suggestions of improving the business’ working ways and put them in the employee suggestion box.
These ideas could be related to any number of things, including new products and services, improvement of the current products and services being offered and improvement in work processes. The point is that an organization should be proactive in seeking such feedback. It’s the way to start making things better.